I added my net sales+gst+tips minus fees for 3 days and I’m missing around $50. Why is that?

[batterblvd]

I was trying to double check the numbers and added my 3day sales (net sales + gst + tips) - square fees. The number that I got compared to my balance amount is $54 more. Balance Amount ($723.24) and my computation is ($777.81). Any ideas where my money went?

Hope to hear back from you, Square.

[Michael_L]

To clarify, is the 'number' you got referring to totals listed on a Square report or the amount you received in your bank? 

Thoughts that come to my mind, but there's other possibilities I'm sure:

-- Any chance there was a refund in the reporting period? 

-- Is there still part of your balance from Square that was not yet transferred to your bank?

[_Violet]

Hi @batterblvd - Sorry to hear that you are having some trouble correlating your reports 😥

Here in the Seller Community, we are not able to take a look at your account or reports. We won't be able to pinpoint exactly what's happening unless we can review the reports you're referring to from our end.

The fastest way to resolve this issue is to our team directly. The best way to reach out is by phone because our team can look at your account with you and help you make adjustments in real-time. If you haven't already, please reach out directly by logging into your Square account and heading here.

I hope this information is helpful but please do let me know if you have any additional questions.