How to sync Facebook shop with newly added items on website?

[WWCRuzhka]

I linked my Facebook shop with my square inventory. 
How do I sync it with newly added items? Is there a refresh option somewhere? Will it automatically sync in a set period of time? Would I have to do something manually to have new items from square website to show up in my Facebook shop? 
Thanks! 

[Goldneye · Accepted solution]

HI, hopefully this Square Support page will help.  States it will automatically sync.

https://squareup.com/help/us/en/article/6877-connect-your-square-online-store-to-facebook

Please note, there have been several discussion regarding the sync this week.  The lag has been longer than normal.  There is a known ongoing sync issue but more so this week.

[Laura15]

Mine is not automatically updating. It is very frustrating. 

[Ellie_]

Hi there @Laura15

Welcome to the Seller Community! Have you republished the website since you added new items? 

[Laura15]

I saved the changes, but I thought they would automatically get published. I'll check on that. Thanks

[karenmctavish]

Do we have to manually sync between Square & Facebook shops? Do we need to go into the advanced setting at Facebook & give it a catalog url & schedule updates to make sure new items / inventory is refreshed? My shop seems to be out of sync.

[Arie]

The sync between your Square Online store, and Facebook should happen automatically, @karenmctavish. Give disconnecting, and reconnecting a try if it hasn't automatically synced yet. Please let us know how you go!

PS. I noticed it's your first post, welcome to our community 👋  

[Jillighted]

What are the steps to disconnect and reconnect, please?

[JJ_]

Hello there!  The steps you are looking for can be found here @Jillighted