How to stop sending multiple reminders to clients for the same service

I need help 

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Alumni
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Happy to provide more details on the topic.

 

Square automatically sends notifications to a client when an action is taken on a reservation (created, cancelled, rescheduled, etc.). In addition to these notifications, we also allow merchants to send a reminder. You can control your communication settings right from your Square Dashboard.

 

PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!


Sean
he/him/his
Product Manager | Square, Inc.

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Alumni
Solution

Happy to provide more details on the topic.

 

Square automatically sends notifications to a client when an action is taken on a reservation (created, cancelled, rescheduled, etc.). In addition to these notifications, we also allow merchants to send a reminder. You can control your communication settings right from your Square Dashboard.

 

PS) If my answer solved your problem, would you mind marking it as "Best Answer"? That'll help the rest of the community find what they're looking for. If not, just write back, and I'll continue to help. Thanks!


Sean
he/him/his
Product Manager | Square, Inc.
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Can you not edit reminders for all future invoices?  Not just for each individual invoice?

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Alumni

Hey there @CRFranks817  This can be set up as part of an Invoice Template.  At this time, Templates are a feature included on Invoices Plus. You can learn more about them here.

 

P.S. Welcome to the Seller Community 

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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You have to go into each invoice and change the setting for each invoice. I couldn't find an account level setting where I could go in and disable reminders for all of my unpaid invoices. It would be nice tough. @Om @Sean 

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