Hello! I hired a freelance developer to help me make an embeddable web app to use as a cost estimator. When he was finished, the app was working fine on my computer and I was very happy with it. I tried it on my phone, but it wasn't working. So I told him, he fixed it, then kept working to make it better or something I guess. Now, it doesn't work for either and he keeps saying it is Square's fault he cannot put the code in because the window always freezes whenever he tries to paste the code into the "Embed Code" Section. My page also becomes unresponsive whenever I try to even view what he put inside the embed code section as well.
Anyways, I am very upset right now because I had a working app that I spent hundreds to get developed and now it doesn't work anymore. And I already sent out advertising with QR codes linking to that app. So this really has to be fixed as soon as humanly possible I am losing potential customers as I speak please help me fix this ASAP.
The best way I can think of is if there is a way to reload or reinstate a past version of the site? I know the website builder is incredibly lacking in terms of functionality but if anybody knows a way to do this please let me know! Thank you!!
Hello @johnxkeefe I'm sorry you're having trouble with your website. I am not sure how an app like this might be working, but as you said If it's not (in it's current version) working on your phone, it's difficult to troubleshoot if it is Square's website building that is causing the problem, or something else. Your phone apps are working off-site or independently of your website, so if the app isn't working at all on just your phone, then there is something not working correctly on the app itself. You can try and troubleshoot the embedded code issue, but I'd make sure the app itself is working correctly.
Here is a help article about using embedded code on your website. Maybe something in this article will be of help to you and your developer. I'm sorry I can't offer any more suggestions at this point. Maybe someone else with more experience developing and using 3rd party app integrations can offer some advice here. I hope you're able to find a solution soon for your website.
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