How to enter amount of charge using Square Reader off-line

[Batsq]

How to enter amount of charge when using Square Reader off-line. The only option I see is cash but no numeral pad to enter amount.

[Joe]

Hi there, @Batsq. Thanks for asking your question here on the Seller Community! We are so happy to have you.

If your Point of Sale app is utilizing Offline Mode, you should still be able to manually enter an amount to charge for a transaction. You may want to first check to insure that you've toggled on all relevant payment types, since you mentioned that you are only seeing an option for Cash currently.

Also, there is most likely an option at the bottom portion of your application to toggle from your Item's List to a keypad to manually enter transactions. You can view this option here.

Let me know if that doesn't seem to resolve your issue. We are here to help!