How to disable texting from customers

[sweetthyme]

Is there a way to disable texts from customers? Due to staffing issues, we do not always have someone available to check for texts coming in from customers and respond to them. We'd like to continue to use the texting mechanism to text receipts to customers, but would like to prevent them from reaching out to us. 

[VanKalkerFarms]

I'm not sure if that is possible, I can't say I've seen someone ask for the customer not to be able to contact them.

[JJ_]

This sounds like a good question for our Marketing team, @sweetthyme 

They can take a look at your account with you to help a shine light here. Since we don't have the ability to discuss account-specific details with you openly here in the Seller Community, please reach out by phone or email when you have a moment by logging into your Square account and heading here.

P.S. Welcome to the Seller Community ✨