How to correct Salesreport

[shyctreasurer]

Looking at the Dailey Sales Report for July 27th I noticed that a charge of $500.00 for 2 memberships ($250.00 each). But the credit card receipts and cash in drawer only show a charge for one membership ($250.00). How cn i correct this?

Regards

Frank

[Tom]

Hey @shyctreasurer,

Welcome to the seller community and thanks for reaching out! Sorry to hear about the confusion with your sales reports—that shouldn't be happening.🤔

I can't access and share payment-specifics in our online forums, but this may helps clear things up: Match Deposits to Sales. If that doesn't help you reconcile, please let our Customer Success team know. They'll be able to take a deeper dive into your account.