How do you reverse a receipt from a Purchase Order that was received by mistake?

[Purdystyle]

I'm new to Square for Retail and I accidentally received some items on a Purchase Order that were actually backordered and now cancelled from the order by the vendor. Can anyone tell me how to reverse those items from my invetory?

[Helen]

Hello @Purdystyle. If you received a Purchase Order by mistake you can follow these steps to reverse it:

1. Sign in to your online Dashboard > navigate to the Items tab.
2. Click Inventory Management > Purchase Orders.
3. Select Received Purchase Orders > click Edit Order > change the received quantity to 0 > click Save.

If you have any questions about this reply here to let me know! 

[Trish_Yarn]

Hi @Helen -

Has this feature been removed? When I click Inventory Management > Purchase Orders, I do not have access to  Received Purchase Orders. Can you help?

[JustinC]

@Trish_Yarn, Jumping in for @Helen 🙂

Sorry for the confusion. You're right - you won't see Received Orders. Instead, click the PO listed under Archived Orders. From the PO details page, you'll see an Edit Order button. 

[Trish_Yarn]

I don't see how I can un-receive an item when I follow your directions. It looks like the only thing I can edit is to add tax and/or a fee. Am I missing something?