How do i add a pin to my square card? I do not have the manage card option

[Lena]

I do not have the manage my card option when I follow the directions listed on the support site

[nika]

Hey @Lena! 

If you're Square Card is activated, you can change your PIN through the Online Square Dashboard. Are the following steps the ones that you followed?

1. From your online Square Dashboard go to Deposits > Square Card.
2. Tap Card Management.
3. Next to Status, click on the blue “…” icon.
4. Select Reset PIN.

Let us know if you're still not seeing the option to reset your PIN after giving these steps a try. 

[Lena]

@nika hello.. no I'm not seeing "card

[Lena]

Apologies @nika I am not seeing "card management" I only see "get help with card" and when tapping that option it's only if I've lost or want to report an issue with the card itself.. 

[kellyj]

@Lena

Jumping in for Nika here. Do you happen to be looking at this on your Square Dashboard? Squareup.com?

The above steps should be accessible on your Dashboard.

[Lena]

I'm on my app is that what your referring to?? 

[kellyj]

@Lena 

I'd jump online at Squareup.com/Dashboard on a web browser. The steps Nika provided should be more clearly outlined there, and allow you to update the PIN.  

[Lena]

@kellyj thank you so much!