Hey @michelle16-
If you're trying to take a payment using Virtual Terminal, take a look at the following steps:
- In the Online Dashboard, navigate to Virtual Terminal > Take a Payment.
- Select Quick Charge to charge your customer a single dollar amount or Itemized Sale to add an item, modifier, discount, and tax to the sale. You’re also able to apply taxes, discounts, and tips using Itemized Sale.
- Add an optional note to the sale.
- Under Payment Method, select Manually Enter Card.
- Enter the card details provided by your customer.
- Click Charge.
For further instructions, take a look at this Support Center article.
Let me know if you have any questions about this! 💡

Isabelle
Square Community Manager
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