How do I log out of my account when I don't have a passcode to enter?

[piratekelley]

How do I log out of my account when I don't have a passcode to enter?

[VanKalkerFarms · Accepted solution]

To sign out of the square register app on your phone or tablet, click the menu button --> click settings --> click sign out.

to sign out of square dashboard on your computer, up in the upper left under your business name is the sign out button.

[EJSCreations]

Unfortunately I have this problem as well and when I click "Sign Out" it asks me for a passcode.  (Backstory: The company I used to work for had me sign into their account on my phone, and now, over a year later, it still has me signed in, but requests a passcode whenever I try to log out of it, but, for obvious reasons, I don't have access to that passcode anymore.)

[nika]

Sorry about this, @EJSCreations. If you can't remember your passcode, you'll want to get in contact with the Account Owner so that they can give you that information.

[Spenser]

It sounds like there may be an employee permission that is blocking you from signing out, @piratekelley. Those permissions can be updated from your Dashboard (if you're the owner of the account you're using.) Hope that helps!