How do I fix a Square Reader return issue?

[childnfamcc]

I needed to exchange my chip reader because it no longer turned on.  I just received my new one.  I returned the chip reader last week before I received the new one.  I didn't realize I was supposed to return it in this box and that it came with other parts.  What do I do now?

[Helen]

Thanks for letting us know @childnfamcc! I went ahead and escalated this to our CS team who can check your return and see if we need you to send anything else back or if you're all set. They'll be in touch by email as soon as they can! 🙂