How do I find a payment that wasnt entered

[Kstreeter]

How do I find a transaction that was not entered

[VanKalkerFarms]

I'm not sure I understand, if you didn't enter it into Square it will not be there to find.  maybe you can clarify your question?

[Tom]

Hey @Kstreeter, thanks for reaching out and sorry to hear about the trouble. 

We aren't able to access and share payment specifics here for security purposes, though do you have any other information on what happened with this transaction? I would suggest getting in touch with our CS Team directly—they'll be able to take a deeper dive into your account.

Hope this helps get you in the right direction! Please let me know if you have any further questions.