How do I enable printing on my new Square Register?

[Ohdee27]

The title of this thread has been edited from the original: enable printing

Just set up our square register and cannot figure out how to print receipts. The initial "Test Print" worked but that option is not availalbe anymore and all new transactions will not print a reciept. 

Am I missing something in the settings?

[pessosices]

Hey @Ohdee27!

Sorry you're having trouble with this - printers can get a little complicated.

Did you go through the "Create Printer Station" process on each device you want to print from, making sure the correct printer is selected, toggling on "Receipts, Bills, Reports" at the bottom, and any other settings you'd like under that?

Here's Square's Page for Printer Troubleshooting too, in case it's a different issue:

https://squareup.com/help/us/en/article/5515-printer-troubleshooting

Hope to help you get this working!

Pesso