How do I delete an unpaid invoice so customer cannot view it anymore?

How do I delete an unpaid invoice so customer cannot see it anymore?

I read that I cannot delete it..but even when I archive it customer can still click a sent link and view it... how can I stop customers old link from going back to a past unpaid invoice???  Thanks  M

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Square Champion

@Keyman first question, did you cancel the invoice?  2nd option might be to edit the invoice and void items/edit and then cancel it.  I don't think archive does much other than remove it from your list of active/paid/overdue invoices.

Donnie
Multi-Unit Manager | Founder, Table & Ledger
tableandledger.com

Square AI Champion | Using Square since July, 2017

"Good judgment comes from experience, and experience comes from bad judgment."

"You can have everything in life you want, if you will just help other people get what they want." - Z.Z.

"AI doesn't replace your judgment. It gives your judgment better information to work with."
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yes.. I canceled it..but doesnt make a dif... either way customer can still pull it up with a link provided to them...

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Alumni

You can also notify your customer of the cancellation, @Keyman. While they might still see the original invoice, they won't be able to pay a cancelled invoice. 

 

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