How do I delete an old bank account and add a new one?

[sherrad]

How do I delete an old bank account and add a new one?

[stephanieosgood]

is there a way that i can delete and account and start a new one? or delete the records shown?

[CPTPRD]

I have the same issue!

[Helen]

Hello and welcome @stephanieosgood and @CPTPRD!

I've moved your post to this thread so you can see Sean's Best Answer above how to delete an old bank account and add a new one. 

Let me know if you have any other questions! 

[Kaylabka15]

I need to stop money from depositing into my verified account while my new account is being verified. How do I stop deposits?

[EJ_]

Hi @Kaylabka15

You'll want to get in contact with our Support Team directly so they can take care of this for you. 

Give them a call and they can remove the old bank account for you completely. 

[1colorguru]

That would be great but there isn't a phone number for support ... 

[VanKalkerFarms]

@1colorguru

https://squareup.com/help/contact

Click "Other"

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 (855) 700-6000

[jabarr]

i just changed to a new bank and added it to my account but now it is showing new bank and okd bank. how do i know which bank deposits will go to

[GlassJudy]

From your Dashboard, navigate to Account & Settings, then Account, then Bank Accounts.  You will get a screen showing your bank accounts and only one of them should show as 'Active'.  That will be the account that Square will deposit your funds to.

Also from that page: "Your funds will only be deposited into a verified bank account. Verification usually takes a few minutes, but for some banks can take up to 4 business days. If you change bank accounts, your money will continue to be deposited into your existing account until the new account is verified."  So if the new account has been verified, that's the account that Square will use.

[Bossblock]

How do I unlink an account

[Valentina]

At this time, it's not possible to remove your bank account from your Square account without replacing it with a new bank account.

However, if you reach out to our Support Team by phone, they can help you remove the bank account altogether @Bossblock.

[Bjhive]

How do I deactivate my bank account from square. I'm not looking to switch or update accounts. I just would like to delete my only bank account that's currently linked to Square.

[Tom]

Hey @Bjhive,

👋 Welcome to the Seller Community!

It looks like another seller brought up this question in How do I delete an old bank account and add a new one? Have a look at Sean's reply for next steps and let us know if any questions remain.

Hope this helps get you where you need to be!

[Kvngtip80]

I need help 

[Stercou]

This reply was created from merging an existing thread.

Will funds go to old account after editing and new account being verified 

[GlassJudy]

Yes, that's the way it works; until you get the new account verified, Square will continue depositing your funds into the old account.

[Cvirostek6]

the instructions don’t work for Weebly. We had to cancel our cc due to fraud. Deleted old cc on Weebly site and no option to add another. Square is separate  from Weebly and has not synced bank information. 

[Joe]

Hi there, @Cvirostek6 - thanks for adding this clarification, its an important one.

If you are needing to reach our Weebly Support Team, you can do so here. They will give you best practices for updating your bank account associated with their services. 

[Candimturner]

I need to know how to remove my current bank account 

[Valentina]

Hey @Candimturner, it looks like some other sellers had a similar question in this thread. Have a look at Sean's reply and let us know if you need any additional help! If you're wanting to remove your current bank account without adding one, you'll need to call us directly to have a Customer Success team member help with this.

[Grace60]

The title of this thread has been edited from the original: How do I remove old account

I just changed my bank account. Now it has new and old. How do I remove old account Thanks.