How do I cancel a transaction?

[Delagloria2018]

This title of this thread has been updated from "Thanks Square Capital!"

I charge 18 dollars stead 9 and I need to cancel that transaction how I do that? Thanks

[puka]

Hi @Delagloria2018 - If you overcharged a customer, you can always process a partial refund for the amount that they were overcharged. To learn how to do so, check out our Process Refunds help article. Let us know if you have any further questions!

[VanKalkerFarms]

yes, as Puka says, refunding is your best option.  canceling or fully refunding will get them their money back but leave you no way to get back the half you want unless the customer comes back in with the credit card.  so when you overcharge it is always best to do a partial refund.