How can my employee start taking payments on her phone with the Squareup reader?

[bakedbyak]

I have added a person to help me with the farmers markets. However, her app (with my invitation) isn't allowing her access to start using the square reader. I am wondering what we are doing wrong or what steps need to be taken. Is this an upgraded feature?

[ashc]

Hi @bakedbyak,

Are you able to walk me through how you set her up and also what is happening when she tries to login with her own login information on the Point of Sale app?

We don't have access to account specifics here from the Community but I'll do my best to assist here before sending you to our direct CS team for a closer look.