I know how to redeem an e gift card through the app, but we do not use square pos or as a regular card processor, only for the e gift cards. We don't have a mobile device we can use for the app near where we process them, but we do have a computer. However, I cannot find how to charge/redeem a gift card through the dashboard on pc. I have seen the articles on how to clear the balance, but that is not an acceptable solution. They are not always fully redeemed. Thank you,
Hey @jordancarver.
Thanks for posting in the Seller Community 😀
The ability to process a Square Gift Card with Virtual Terminal in the Online Dashboard is not currently available. It's a feature request we are working on. In the meantime, you would only be able to process Gift and eGift Card payments using the Square app, or the Square Online Store.
We appreciate your patience and apologize for any frustration this has caused.
Square Community