How can I make it so a specific type of appointment cannot be scheduled without a consultation?

Hi All! 🙂 I am trying to make it so a client cannot schedule a certain type of appointment, unless they have completed a free consult appointment. How do I do that? TIA!

 

The title of this post has been edited from the original: Appointment Restrictions

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Hi there @TidyinTimeLLC! 🧹 You have a couple of options here that I can think of...

The optimal way to do this would be to make it so that the specific service so that it is not bookable by customers.
 

  • Start by heading to your Services Library > select the service to edit it > scroll to Price and Duration on the Edit Service page > toggle OFF the Bookable by Customers Online option:



    Another option would be to make it so that you must accept or decline all appointments.

    • Start by heading to your Appointments settings > Online Booking Preferences > select Business must accept or decline all appointment requests.

 

I hope this helps - let us know if questions come up, and welcome to the Seller Community ✨

Valentina
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Hi there @TidyinTimeLLC! 🧹 You have a couple of options here that I can think of...

The optimal way to do this would be to make it so that the specific service so that it is not bookable by customers.
 

  • Start by heading to your Services Library > select the service to edit it > scroll to Price and Duration on the Edit Service page > toggle OFF the Bookable by Customers Online option:



    Another option would be to make it so that you must accept or decline all appointments.

    • Start by heading to your Appointments settings > Online Booking Preferences > select Business must accept or decline all appointment requests.

 

I hope this helps - let us know if questions come up, and welcome to the Seller Community ✨

Valentina
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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Ok sounds great, I will look at both of these options. Thank you so much!

 

Nicole

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