How can I get a new card reader?

[kly266]

Hi, my card reader can not be able to tap. Can I get a free new card reader?

[VanKalkerFarms]

there isn't a free chip/tap reader.  you can see if your's is still under warranty and some troubleshooting tips here https://squareup.com/help/us/en/article/5148-square-hardware-limited-warranty-and-returns

otherwise, you can purchase a new reader here. https://squareup.com/shop/hardware/us/en/products/chip-credit-card-reader-with-nfc

[Ldavis72724]

How to get a new card reader

[Helen]

@Ldavis72724 Take a look at @VanKalkerFarms' post here with troubleshooting tips and the steps to order a new reader!