How can I disable the ability to collect feedback on receipts?

[Momtimesaver]

How do I change the settings, so my customers are not asked to give feedback?   I am not sure exactly what they receive, but I don't want them to get this questionnaire.

[GroveandBaker · Accepted solution]

@Momtimesaver  You can disable this from the Settings section of the Customers tab in the Square Dashboard. Here's a screenshot. Don't forget to save your changes if you toggle off "Collect feedback from your digital receipts." 

[Chris71]

Is it possible to turn off the customer feedback on the invoices we send them?

[GeekHandyman]

I too would like to disable this feature.  I already have a mechanism for customers to leave feedback.  This only confuses the customer and makes more work for me.

[mremele]

Click on Customers on the left, the feedback on the upper right. The'ere a few more clicks after that, but it's fairly clear at that point.

[GeekHandyman]

To mremele, thank you!

[Momtimesaver]

Thank you for your quick info.

[WendyL]

How do I delete feedback question to customers 

[isabelle]

Hey @WendyL-

Thanks for posting in the Seller Community. 

To turn off the feedback feature for your customers, take a look at these instructions:

1. Visit the Customers > Feedback in your online Square Dashboard.
2. Click Settings.
3. Toggle Collect feedback from your digital receipts off.

Feedback will no longer be available on your digital receipts, but you can re-enable Feedback at any time.

Please let me know if this didn't answer your question by replying back in this thread. 

[Athena423]

How can I get the customer experience stopped on the receipt that is sent to my customers

[JustinC]

Found the thread you're looking for @Athena423 🙂 I moved you so you can check it out.