Gift Card Fees

[wgalit]

If a customer uses a gift card for payment, do I get charged a fee on it? Also, can a customer buy a gift card with cash? 

[RHatch · Accepted solution]

e-Cards are 2.9% + $.30, Physical Gift card have no fees to use them.  Only time there will be fee is if they use a credit card to pay the amount put on the physical card.  Yes you can buy a Physical Gift Card with cash.  Physical Gift Cards and be reloaded and reused.

For more information on pricing, have a look at these articles:

• eGift Card Pricing
• Gift Card Pricing

[CoffeeNatalie]

If a customer goes to our online store (restaurant) and uses the number off their plastic gift card (not e-gift card) to make a purchase, are we charged a processing fee?

[ashc]

Hey @CoffeeNatalie,

I moved your post to an existing thread where another seller @RHatch answered this!

Check out his Best Answer for details. 

[kunuginoodle]

Hi 

I am merchant and I ordered physical gift card.

I want to sell for customer $100 value gift card for $90.00

How can I sell it with Terminal.  Please advice me and Thanks 

[Frida]

Hello @kunuginoodle,

Great to see you posting in the Seller community again, welcome back! 😊

Setting up and selling your Physical gift cards are super quick and easy:

To load and issue a gift card:

1. From the Checkout screen, tap Library > Gift Cards.

2. Swipe or enter the 16-digit gift card number.

3. Select a default preset load value or if the option is enabled, enter a custom load amount.

4. If you swipe the gift card, the amount will automatically load. If you manually enter the gift card number, tap Load.

5. To add additional items to the sale, tap the arrow to return to your item library or tap the keypad icon.

6. Tap Charge to complete the sale. Note: If you’re using a mobile device, or your tablet is being used in Portrait mode (vertically), tap Review Sale > Charge.

Keep in mind that the instructions I provided above should be followed if you are using the regular Point of sale app, as the Retail app instructions vary slightly. Take a look atthis guide here to see if it helps provide more context.

I look forward to reading your response!