Force an offline payment

[housespecial]

Can I force an offline payment to process now that I'm reconnected? I have one thats stuck.

[Tom]

Hey @housespecial, sorry to hear about the trouble with this offline payment. It should upload automatically once you've reconnected to the internet.

If you're still having any issues with this, it might be best to touch base with our Support Team so we can take a closer look at specifics.

[ikesmith]

can yiu use a authorization code from there bank

[Chad]

Hello @ikesmith, there won't be an authorization code for an offline payment. When you swipe a card in offline mode it will save the card details until you reconnect to the internet. Once it connects the payment will process. If you have an authorization code it sounds like a payment was taken in online mode, but declined. We can't force a payment through with an authorization code.