Facebook eCommerce and Square

[spottednook]

Hi all, 

I have Facebook pixel installed on my Square shop's page; I cannot, however, seem to integrate my Facebook page's shop with my Square shop. From what I've researched, it appears the two should integrate through pixel, but my Square catalog does not show up in my Facebook shop. I do, however, have the option to manually enter each item manually on Facebook and then enter my Square shop's website, but this seems quite redundant.  

Could someone please point me in the right direction or lend some how-to advice? I'm only about 25% tech-savvy it seems. 

Thanks, all! 

[Alex_]

Hi @spottednook,


Thanks for posting and happy to look into this for you.


In order to make sure i'm understanding, what website builder did you use to create your site (Wix, Weebly, GoDaddy, WooCommerce etc.)? Also, can you provide the URL to your website/page? Thank you!


Please let me know by replying in this thread. I'll keep an eye out for your response.

[spottednook]

Hi, Alex. Thank you for looking into this for me. 

I built my storefront directly via Square Up, which I believe by default uses Weebly to build the website. The link to my store is here: https://spottedcowbooknook.square.site. 

I'm trying to integrate my Square store into my store's Facebook page, which is here: https://www.facebook.com/spottednookbooks. 

Thank you! 

Jason 

[Alex_]

Hi @spottednook,

Thanks for that information, I would check out this article for information on troubleshooting this integration.

If you are still finding issues, please contact our support team to have them walk through your settings and online store.

Check out ways on how to get in contact with them by visiting here.