Edit Square Grid not showing up on POS

Greetings and thanks for taking the time to help me out.

 

I have a square POS showing up in my Dashboard that I can edit, with the intention of improving the look on our POS.

 

Even though I am selecting "BPS-Perla" which is what our POS should be set up as, the changes to the grid don't show up on the POS.

 

Curios if I am doing something wrong or if we need to do something different.

 

Potentially the person who set it up for us didn't set up the POS as a POS for Square Resataurants.  If so does that mean I have to delete and re create my POS?

 

Any help would be greatly appreciated as it would be a lot smoother on our cahsiers.

 

Thank you

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Square Community Moderator

@PerlaCafe thanks for posting! It sounds like you have the Square for Restaurants subscription (it's the only one where you set up your POS on the Dashboard), but are signing into the Square Point of Sale app. While the sales will talk to each other between the two systems, the grids will not. 

 

Make sure you are downloading and using the Square Restaurants app. Your item grid should show up and match your grid settings on the Dashboard!

 

If this doesn't work, please let me know and I can keep digging. Thank you!

AshleyK
Community Moderator, Square
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