Does the Samsung Galaxy Core Prime Phone work with the square?

[painter]

Hello. I was wondering if anyone knew if the Samsung Galaxy Core Prime Phone work with the Square?

[Russell]

Hi @Ksleek -  thanks for making your first post on the community!

You can use some features from a personal computer like view your Dashboard, use Virtual Terminal, or create and send Invoices. 

If you are looking to operate the Point of Sale software, you will need a compatible phone or tablet. See @Sean's answer detailing what types of devices are supported with Square Point of Sale. 

[Uberer]

I bought a new phone - Oppo R9s plus today.

Forget the reader in old phone

Log out of Square up on old phone and force stop.

Install Square up and go through reader connection/pairing

Message "Pairing with square reader" as normal

Error "Failed to pair"

Sometimes I see something like keeping "reader rejected pairing"

Have reconnected back on old phone successfully,disconnected tried again a number of times. No go. 

Old phone always works - Samsung J3 2016.

Does the Oppo R9s have a known compatibility issue? 

[Russell]

Hi @Uberer -

I'm sorry to hear about the trouble with your new phone. This type of phone not currently supported with Square Point of Sale or Square hardware. 

I moved your question to this post - take a looks at @Sean's answer detailing supported devices.