Does Square hold manually-entered credit card payments like PayPal does?

[brandsync]

PayPal is holding funds funds from a manually-entered credit card payment for 12 days when it used to release funds automatically. Please let me know if Square releases funds automatically on manually-entered credit card payments and we will use our Square account instead. Thanks, Rob Martin, BrandSync

[Kelly]

Nope! We won't treat manually entered transactions any differently than swiped or chip card transactions. All of your deposits will be sent out on our standard deposit schedule. 

[exclusiveground]

Then perhaps someone can explain to me why my manually entered funds are being held and putting my small business in jeopardy? It's also impossible to get a customer service rep (assuming they have any on staff) on the phone.

[EJ_]

@exclusiveground This sounds like it's account specific. 
 
Unfortunately we can’t address your account specific issues here in the community, as it’s a public forum. 

I've passed your message to the appropriate team and you should hear back shortly. 
 

[exclusiveground]

Understandable. Thank you for the reply.

[Mordephi]

I have a service based product. Would you hold my funds because of that?

[millerM]

Right there with you $1800 for over a week being held.

[brandsync]

PayPal held my money for a month without notice and provided no customer service despite repeated attempts to get answers. Why would definitely switch to Square for manually entered credit card payments!

[brandsync]

I would switch to Square for manually entered credit card payments.

[Spenser]

Sorry to hear about the concern, @swingerd123. As Kelly said, there are not holds for manually-entered transactions. We'd be happy to address any concerns you have on the phone if you'd prefer. You can contact the Support team here, if so. Thanks!

[millerM]

Not mine 1800.00 being held over a week

[Mordephi]

Does square hold deposit for service based products?

[Kassi_]

Hey there, @Mordephi - 

Welcome back to the Community. 

What kind of service are you providing with your business?

As long as it doesn't violate our Payment Terms (Section 3), there wouldn't be a problem with your account. 

Please let me know if you have any other questions.