Does Deleting Items Delete The Sales History Associated With Those Items?

[piedmontsingers]

We're a nonprofit arts organization and I'd like to know if deleting the ticket sale items from our previous season would also delete the sales/transaction history associated with those items - and I suppose with the customers as well?

Thank you.

[Tom · Accepted solution]

Hey @piedmontsingers, thanks for checking in! Nope — if you delete an item, your sales/transaction history associated with those items will remain in your sales reports.

Hope this helps clear things up — please let us know if you have any further questions!

[piedmontsingers]

Hello Tom,

Thank you answering; that is reassuring to know! I can now delete some items without any fear of the records being lost.

Thanks again,

Scott

[thesmithystore]

What about deleting a variant of an item.  I'm assuming I would still be able to see the sales history of the variant too?

Thanks!

[puka]

Hey @thesmithystore! All of the details of the transaction are still available within your reports even if you delete the item 🤙🏼

[Chrislb41]

What about deleting an item which is still in an active recurring invoice? Im phasing out of certain products and introducing new products in their place. but i am still allowing clients who are already being invoiced for those products to still recieve them until their recurring agreement ends

[Chad]

Hello @Chrislb41! 

That's a great question! I didn't know the answer off the top of my head, so I went ahead and tried it out. So far it's going well, I created a recurring invoice series and deleted the item right afterwards. I paid the first invoice and the reports are accurate. Also tomorrows invoice is queued up with the same item. 

I think you'll be okay if you delete your items. I'll give you an update at the beginning of next week to confirm everything went smooth. 🙂

[Chrislb41]

Thanks much sir!

[Chad]

Hey @Chrislb41! 

You can definitely delete the items and your reporting will still be accurate and things will run smoothly. 🙂

[stylewithlizm]

Does deleting the item delete the picture that shows on the activity history? I want to delete items that I no longer have available for sale, but it can be difficult for me to match up what I sold in the past without the pictures, and that becomes problematic when doing my taxes.