Do you have to pay to change your domain name?

[Fresh2]

I've recently changed the industry i'm in, therefore i've started a new business. When trying to change my domain name, will I be charged for the change or will I continue to be charged for the domain itself without an extra charge of the domain? 

[Goldneye]

HI, need a bit more information to hopefully help.  Are you on the free plan or paid plan?  Domain with a domain provider? or Purchased at Square?

if your new domain name is with another provider ex.GoDaddy then you would need to adjust DNS settings and new domain would work within a few hours.  If you choose to do a full transfer, then it could take 7 to 14 business days.

EDIT:  Yes, I believe there would be a charge because you are actually buying a new domain name. 

If your domain name was purchased and is provided by Square, then they would need to be notified of the new domain so they can adjust accordingly and can take up to 7 business days.

I am not familiar if there are any additional charges involved.  

Hope this helps!

Terri

🛍 Shop my store

Resale Collection - http://bit.ly/HangerHues

[Gold]

Please remove this information.  This is a public board.  Edit and remove ASAP.

[Brightcaringhan]

How do I contact square

[Gold]

Square is not on this board.  REMOVE your information.

[Brightcaringhan]

How do I remove it

[Gold]

Click on the 3 dots to EDIT.  Then remove the information.

[Brightcaringhan]

Ok you see BRIGHTCARINGHAN BY THE GREEN LOGO. OK I PAID FOR THE DOMAINE UNDER THAT NAME YESTERDAY I NEED TO CHANGE IT 

[Brightcaringhan]

i MADE A MISTAKE PURCHASING THIS WEBSITE HOW DO I CANCEL AND GET MY MONEY BACK

[Gold]

HI, a domain name is not an instant change.  

If you purchased from Square it can take up to 15 business days.

If you purchased from a domain provider, you can adjust the DNS settings within the domain dashboard which can take a few hours.

Without knowing your situation, please know, these are normal procedures for a domain name.  It is not only yours.  

Have you completed the domain setting within your Online Dashboard?  You need to apply the domain you purchased to your site so Square can do their part.

Online Dashboard, Website, Domains, Connect Domain

[Brightcaringhan]

I MADE A MISTAKE PURCHASING THIS WEBSITE YESTERDAY. HOW CAN I CANCEL AND GET MY MONEY BACK

[Brightcaringhan]

How do I get rid of Brightcaring hands

[Brightcaringhan]

I removed it

[Gold]

Great.  You can try to contact Customer Support with this link.  Monday to Friday, 6:00am-6:00pm PST.

Contact Customer Support

https://squareup.com/help/us/en/contact?panel=FAB456B04971&skip_unit_select=true

You will get a few options to contact, click Call Us, a new browser window will open with phone number and customer code.

You must be logged into your account and is best on a laptop or desktop.  Phone app sometimes displays unavailable at times.