How can we do delayed orders in the Square POS app? Meaning a customer calls and says they'd like to pick up their lunch at 12:30. We add a kitchen comment, but during busy times it can become messy. I do not want that ticket to print until maybe 12:15. I realize there is an online option for a customer to do this, but we are not currently using the online store-- nor do some of our customers want to order online.
I hope that makes sense.
Thanks!
Hey there, @Maggies_lunch -
Welcome back to the Community.
Yes, with Order Managing you can select Pick-Up Orders using the Square Point of Sale app.
Check out this Support Article with more details on how to set this up and use it for your business.
I am assuming this option is only for square register and not square stand-- or am I missing something?
My mistake if POS threw things off-- just consider it a POS, but we utilize the square stand.
Ok. I think I actually figured that part out. However, removing all other dining options seems rather odd. We have pick up orders that come thru via phone, but we also have to go orders placed at the counter-- along with dine in. So, any suggestions there?
I basically need Pick Up, Delayed Pick Up, Dine In, & To Go
Thanks for your help, btw.
Anybody have any suggestions? 😬
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