Debit

I just sent a customer an invoice and they paid it. How does the payment go straight to my Square debit card? 

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Square Champion

Hello @KHarris1981 !

 

All credit card, ACH, and gift card payments to you will show on your Sq Card immediately upon receipt of payment. The card is linked directly to your balance in your square account.

 

If the payment isn't seen right away, your account may have been temporarily held. Reasons for a temp hold include:

-New account -- Square does some checks to make sure you are who you say you are

-CBD applications -- There are a lot of hoops to jump through regarding cbd applications, this will hold your account until you're fully approved

-Big payment -- If you accept a payment for an amount that's wildly out of your usual sales ($5000 payment when you average $10 payments for example) Square may hold funds to make sure it's legit.

 

That's about all the information we can give out in a public forum. If your funds aren't available within a day I definitely recommend giving the customer success team a call: they can dig into specifics on your account.

 

Hope this helps!

Ryan Wanner
Golden Pine Coffee Roasters
Colorado Springs, CO, USA

Square Champion: I know stuff.
Beta Tester: I break stuff.
he/him/hey you/coffee guy/whatever.

Happy Selling!
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