Customizing appointment emails to clients

[CKcommunication]

Hi, I would love to use square for my online appontmens but since I do many different kinds of readings, I need to be able to customize the emails that my scheduler sends to my clients so that they can let me know what kind of reading they'd like. I can't find anyway to change the emails that square appointments send out. is this possible? If not I'll have to look to another online scheduler.

thanks

[Chad · Accepted solution]

Hello @CKcommunication! 

You can customize the appointment emails that your customers receive! On your Square Dashboard head to the Appointments tab. From here select settings and then Communications. Then you'll see all of the emails you can customize! 

If you still need help finding it please feel free to send me a PM. 😀

[CKcommunication]

YAY!! Thanks Chad!!

[Chad]

You're welcome @CKcommunication! 😀

[CKcommunication]

Hi, one question does square have an option for a customzed intake form (for when the client books an appointme with me) 

[CKcommunication]

Nevermind Chad, I found a work around. thanks again

[Chad]

Sorry about the delay @CKcommunication! 

I'm glad you were able to find a work around though. I'm interested in what you landed on. Maybe I could suggest it to another seller in the future. 😀

[iCarla]

Hi Chad,

Can you customize the email based on the service the client chose during the appointment booking?

[oneupgames]

Does this intake form above exist with Square online booking?

[Arie]

Hey @oneupgames 👋

Thanks for writing back into the seller community. You can create forms with Square Online with this guide. I hope this helps! 

[oneupgames]

But does it exist with appointments?  That’s what I meant to ask.  Sorry. 

[Arie]

I see @oneupgames! At this time, we don't have intake forms like this for Square Appointments.