Customizing Orders With Item Modifiers

[desmofillo]

Hi there, I own a sandwich shop, which one is the best way to set up the Square app for an item the customer don't want?

Let me do an example: a customer orders a BLT sandwich with NO tomatoes, I need to highlight his request on the printed ticket for the kitchen.

How can I do that?

[puka]

Hi @desmofillo 👋🏼

It sounds like Item Modifiers might be what you're looking for. You can use them to control the level of customization you want for your customers in regards to special requests or add-ons.

Hope that helps! If not, don't hesitate to reach back out and we can help guide you to the solution you're looking for.