Customer ticket stubs printing at top

[bagelandbrew]

All of a sudden this morning the customer ticket stubs print at the top of the ticket rather than hanging from the bottom. This is much worse for us than the old method of the tickets attached to the bottom. Is there a was to switch it back to a bottom hanging ticket stub?

thanks!

phil

[Valentina]

Hm, I'm not sure if this is related to a change to our app, a choice selected in settings, or related to a specific device or piece of hardware. Our team would be able to look into this with you, @bagelandbrew! When you have a moment, please reach out directly by logging into your Square account and heading here so we can dig in ✨