Collecting emails for use with 3rd party

[Sherrio]

I have enabled email collection in the Point of Sale app. I am collecting email addresses to send newsletters through MailChimp. The problem I am having is that it seems I can’t collect email addresses from customers who have signed up to receive emailed receipts. Is the only way to add the buyer as a customer after the transaction and have them enter their email address again? This is terribly inefficient. A simple opt-in box at checkout would make sense. 

If someone provides their email to me either through email collection or buy adding customer information, is it then available to any company they have done business with through Square? I don’t want to tick off customers who have signed up for MY emails by swamping them with emails from other companies. 

[Tom]

Hello @Sherrio, welcome to the seller community and thank you for bringing this up.

I'm sorry for the confusion. You're correct—for privacy purposes, you as the seller will not be able to access the email address that is entered in for receipt purposes only, though you will be able to access an email address that's been added using one of the marketing email collection tools.

I can see how this would be frustrating if you're needing to send out an email campaign from a third party service, though you can reach customers who have entered in their email address for receipts via Square Marketing. Rest assured that I'll be surfacing your post with our Marketing Team and point out how more integration with third party services would be helpful for your business needs.

Please do keep in touch for updates and let me know if you have any further questions.