I had signed up for a square card not knowing it was going to remove the option for close of day. I deactivated the square card following the directions customer service gave me below but the option to update the close of day again is still not there. What am I doing wrong? Anyone know how to fix this. I regret signing up for the card in the first place a lot.
You can deactivate your Square Card right from the Square app. To do so:
- Tap the three horizontal lines to open your app menu.
- Select the Balance tab and choose Square Card.
- Tap Get help with card > I’d like to cancel my card.
- Select Deactivate Card.
- Tap Okay or Switch Back to Regular Transfers if you’d like to return to Square’s standard next day transfer schedule.
- You can leave feedback on the following screen and press Send, or tap X on the top left to exit the menu.
In case you need to, you can order a new card by selecting I lost my card, My card was stolen, or I never received my card.
Once that's deactivate, you'll be able to update your close of day on your Square Dashboard.
To update your Close of Day
- Sign in to your online Square Dashboard > click Balance > select Transfer Settings.
- Click and select a Close of Day time. It’s recommended that you set your close of day one hour after your actual closing time to provide a window for last minute sales.
- Click Apply Adjustment.
