Change URL to to established location?

[NCSWBooks]

I goofed - need to change a url for a location from abcd/conference to  abcd/workshops.  Can it be done or do I toss the location and start over?  BLARG. 

[GlassJudy]

Here's where you'd edit the URL for the business that Square has on file for your location.

[NCSWBooks]

Getting an error message - "something wrong on their end"? Tried in 2 browsers. I'll poke at it.... TY! 

[GlassJudy]

Are you using Chrome?  That seems to be the browser that works best with Square.

You're welcome.

[NCSWBooks]

Yes, Chrome is all I use.  I think it's just Square. Going to try a different computer. 

[GlassJudy · Accepted solution]

I just edited my URL, then changed it back with no problems.

Good luck.  Hope you get it sorted out soon, but you may have to contact Square support:

You'll need your customer code to call.  Follow the instructions below on how to get it.

Go to Square's support page.

Click “More”

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1  855  700  6000

[GCLP]

How did you change the URL?

[JustinC]

Hey  

@GCLP - did the link posted in GlassDale's response above help? If not, reach out to our CS Team so they can lend a hand. Steps to contact them are listed above. 

[GCLP]

I changed the name but the top of the screen where the link takes you to purchase says "My Site".  How do I get it to say the company name?

[JustinC]

Ah, I see. Thanks for clarifying .@GCLP

This thread should answer your question. I hope this helps!

[ginawood]

hello

did the link change

i am having the same issue - changing the url and the link posted never resolves

i am in chrome

any advice appreciated

gina

[nika]

Hey there @ginawood- It'd probably be best to follow GlassDale's suggestion and give our CS team a call at this point if you're still having some trouble.