Cash Customers Sign up & track Rewards

We are not seeing an option for our cash customers to claim their rewards. How do we make sure they are able to claim and track their rewards?  

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Alumni

Hello @sinnary!

 

If a customer makes a qualifying purchase using cash they should still see the option to enter a unique 10 digit code for your loyalty program. Have you tried creating a qualifying test transaction on your Point of Sale?

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