Cancelation fees

[Juliita459]

I have a cancelation for an appointment set at $70 but when I go to charge the fee, it rings up at $120. I don't understand what is happening.  

[MayaP]

Hey there @Juliita459 I did look through your settings and on my end I am not seeing anything that could be causing this. 

But I would reach out to our Appointments Experts so they can take a deeper dive into this and if needed file a ticket. For your account security, we cannot do that hear. You can reach support at 1-855-700-6000 squ.re/contactsqsupport. 

If you need anything else please reach back out!