Can you schedule text reminders for clients in Square Appointments?

My customers prefer to have a text message reminder sent to them the day before their appointment, is there an way to set this up in the appointments program? 

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Square Community Moderator

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Hi there!

 

You can absolutely send text message reminders to your clients for their appointments. 

 

You can do this from your Square Appointments Dashboard in the Communications tab here.

 

From the iPhone version of the Appointments app go to the Settings section > tap Notifications > tap Text Message Reminders.

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@drloribecker

 

If you go to the Appointments section of Square Dashboard > Settings > Communications > Email and Text Message Reminders

 

You can make change there. 

 

kellyj
Technical Program Manager | Launch Delivery
Square Inc
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This reply created from merging an existing thread: "Appointment reminders" The author has been notified via email.

 

Can I or is it possible to customize my appointment reminders, such as when the reminder is sent out?

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This reply was created from merging an existing thread: How do I set up appointment reminders

 

Can anyone help me find how to set up text appointment reminders?

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Alumni

@HarmonyInk Happy to help! The steps to enable text message reminders are in this thread

 

Let me know you have any other questions! 

️ Helen
Seller Community Manager

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Square Community Moderator

Hey @Lash2lashes,

 

I moved your post to an existing thread where it shows the steps to checking your reminder settings or setting them up.

 

Here's also the Support Center article about it. Don't hesitate to search your question there first in the future for your quickest answer as we typically don't respond immediately in the Community since it's intended for seller to seller conversation. 

Ashley C
Community Moderator, Square
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Square Community Moderator

Thank you for taking the time to share your interest in this feature @Lunacy66 I recommend you submit a Feature Request here. This will help our product team get visibility and track other Sellers with similar interest in your request. 

 

Important: When submitting a request, make sure to include the desired feature, and provide the details of how this feature will help your business succeed (how would you use it and what you expect from it).

JJ
Community Moderator, Square
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