We are using Square Register and the Loyalty Program for a coffee shop. I have it set up for customers to receive a star for each drink purchase. 10 stars earns a free drink of their choice.
So far, so good. Now, though, when I select redeem reward for a customer who has earned 10 stars, I get an error message with a red exclamation point telling me no items are available for reward.
I've followed the setup instructions carefully but I'm not having any success. I would appreciate any pointers from the community. Thanks.
