Can a customer dispute or charge back on an item with a NO Refund policy?

If a customer makes a purchase using Square can they dispute or do a charge back on NO Refund item?

 

Is there a screen I can set up when they are making the purchase for them to acknowledge they understand the item has a No Refund policy on it.

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Unfortunately a customer can always initiate a dispute on any charge.  This was meant as a way to protect them against fraudulent charges.  However, many people realize this is a way around the system, to get things for free or to circumvent things like your "no return" policy.

 

Here's a link to Square's site where they discuss things you can do to help prevent or defend yourself against disputes.

Judy T Shumway
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