Can I track a refund

How do I track a refund

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Hi @RAHarrison83 - thanks for your post!

 

As of now, we do not offer the ability to track refunds as they make their way back to your customer. However, in most cases our Support Team can supply you with a one-time tracking number that your customer can use with their bank to ensure pending arrival. This is only in cases of where the normal time-table for refunds is exhausted.

 

Just a reminder - refunds to your customer typically take 2 business days, but can take up to 7 business days to be deposited in your customers bank. 

Joe
Community Moderator, Square
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