I'm wondering if there is a process allowing different square accounts to use the same loyalty program without being directly connected underneath one master account. Does anyone know if this is a possibility?
In my business we have 4 different locations in the same city. Each has different ownership and managment but all operate under the same brand. Three location are owned individually with one being jointly owned. We do not want to roll our seperate accounts underneath one master account but would like to join the modern age of electronic loyalty programs and stop printing the paper punch rewards card we use now.
Anyone know of a way to pull this off?
Hey @Anthem,
Thanks for surfacing! I went to check for updates on this request, but the only way to streamline loyalty rewards as you've described is by rolling all of the separate business locations into one master account.
I can see how separate ownership of each business presents a challenge and how the ability to offer the same loyalty program across separate accounts would go a long way.
Please do keep in touch as we continue to iterate based on feedback from our sellers. In the meantime, if anyone else in a similar situation has insight to offer, feel free to share what's worked well! 📣
Hi @Tom! Our team wants to achieve something similar to what Anthem described. Wondering if there are any updates to this?
Welcome back, @2663 -
Jumping in for Tom on this one!
Currently, there isn't an update for this feature request at this time. Once there is more information, one of our Community Moderators will post a Product Update to make the announcement.
Thank you for checking in!
It's been a long time since I've checked in on some ideas I've advocated for and wished were part of the Square platform. This one is still very needed. It would enable franchise organizations to use marketing and loyalty across businesses independently owned. For our brand, we now have 6 locations, and the only reason we don't use loyalty and marketing services across all of them is that we need a way to connect them for loyalty rewards no matter which location a customer visits.
Any chance something like this is on the development plan?
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