Hi there, @tseguda 👋 Thanks for reaching out to us here on the Seller Community! We are happy to have you in the fold.
So sorry to hear about the trouble with your hardware! We offer a free Magstripe Reader to all new users with Square upon activation, otherwise you can purchase another Magstripe Reader from our Online Shop or from a local retailer near you.
Since you mentioned that you were having issues with your current reader, you may want to take a look at these troubleshooting steps - they may be able to get you back in business!
I will also mention that we do have a limited warranty for all our Hardware up to a year after purchase. You can learn more and start your warranty claim here.
I hope this information is helpful! Let me know if you have any lingering questions. We are here to help!
Joe
Community Moderator, Square
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