App Crashes when Printing Receipts

[Ichijin]

Hello!

I updated the Square Register app on my android tablet and now I can't print receipts from the Activity menu.  I am able to print test prints in the Print Station Settings and when I print the Cash Drawer summary.

So what happens when I press Issue Receipt>Print Receipt, the app crashes and restarts.  For now, I am emailing receipts which works.

Rebooting, Uninstalling and reinstalling app does not work.

Please help!

[EJ_]

That does sound a bit strange. 

Does this happen when a receipt is printed after a sale, or only when you attempt to re-print the receipt from the Activity tab?

Have you tried this on any other device?

[Ichijin]

Any of the Activity items, including previous transaction.

I'll have to bring out another tablet to try to do it on a different device.

[EJ_]

You've done most of the troubleshooting that I would recommend thus far. 

Try using another tablet and see if the issue continues. 

Let me know what the results are.