How to utilize feature requests and what to expect in the process

[#1]

Hi Seller Community!

I wanted to remind everyone of how the current feature request process works within Seller Community. 

This post has the details, but to summarize, the life of a feature request has 3 steps. 

1. Share seller feedback internally with the right teams

2. Share workarounds that can help supports our seller's needs (to get by in the meantime) 

3. Share a resolution to the community through product and feature update posts

But what if there isn't a resolution... 😥

Even the best feature requests take time for our team to build. Our Product Managers take a lot of things into consideration when developing new features and addressing limitations of current features. Customer feedback is one huge piece of the puzzle that impacts prioritization, but it’s not the only piece.

In cases where a resolution is not yet available, we continue to take our jobs as customer advocates seriously. We’ll keep sharing your stories internally and funnelling feedback to our developers. If we can’t prioritize a feature, we also give feedback to our Partnerships team so they can look for great opportunities to partner with other companies who specialize in the features you need.

We understand that some feature requests have been years in the making and not seeing them come to life (yet) is frustrating. Please keep voicing your product needs in a polite and informative manner. The more we hear about a feature or product, the louder your voice is within the feature request lifecycle.