Square appointments people been able to book on my hours on closed

I keep having a problem. I posted about this the other day but I can’t see anybody’s responses. Somebody just booked at 4:30 on a Saturday and my books are marked off at 3:30. I keep telling Square Appointments about this issue. I can’t be the only person this is happening too?  . They’re able to book on Christmas Day all kinds of things when it’s a event personal event not an appointment, but my Saturday schedule is a  fixed schedule and don’t work late on Saturdays and they were able to book. An hour after my closing time. 
PLEASE HELP Square? 
Sheila  Gall 

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Square Community Moderator

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Hi @SheilaG, thank you for reaching out here on the Square Community!

 

I am sorry to hear that this has been happening and that you didn't hear back about this. My first thought is have you checked that your Staff Locations are set correctly?

 

You can double-check your Availability section here:

  • Go to "Appointments," then select "Settings."
  • From there, select "Staff" and then select yourself as the Staff person.
  • "Manage Staff Locations" and from here you can see your Appointments availability. If there are any changes that need to made, feel free to make them in this section.

If that all is correct, please let me know and I can take another look into this for you.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:

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Square Community Moderator

Solution

Hi @SheilaG, thank you for reaching out here on the Square Community!

 

I am sorry to hear that this has been happening and that you didn't hear back about this. My first thought is have you checked that your Staff Locations are set correctly?

 

You can double-check your Availability section here:

  • Go to "Appointments," then select "Settings."
  • From there, select "Staff" and then select yourself as the Staff person.
  • "Manage Staff Locations" and from here you can see your Appointments availability. If there are any changes that need to made, feel free to make them in this section.

If that all is correct, please let me know and I can take another look into this for you.

Sammie_C
Community Moderator, US, Square
Sign in and click Mark as Best Answer if my reply answers your question :sparkles:
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