Pre-payments and booking from clients

[rosetreats]

Hello,

 I am using Square to run my esthetician business and I am now adding Electrology. There are certain services I would like to be booked on certain days. Does Square allow this?

Also, I want to book services that may require a separate appointment to be booked prior. Does Square offer this feature? I believe I have seen something like this, but maybe not.

And, lastly, Can square take prepayments for some services and not all? I have a lot of different clientele and only want my Electrology clients to prepay..

[Twiggy]

[mdgolden01 · Accepted solution]

Hey yes you can turn on your prepayment option under your dashboard. Use a laptop vs your phone it’s much easier to navigate through. 

as for special days yes there is a way. You can make a 2nd employee but name it something that the clients will understand. 
man’s make it so the hours available are for that specific service. 

so for me I have my hair services available when I work BTC and then I have my consulting on the days not BTC. And the services are only available for my hair days and consulting is only on the days I allow it. 

you can have the client do a “booking fee” and prepay for whatever you want it to. Or you can send them an invoice, or you can create a special link under your online store that you can send them that will work too. 

[Twiggy]

Oh That’s a great way to offer a service / item for a specific day! - creating an employee as a service -. 

[rosetreats]

I did this, but the second employee is not showing up for the service. So frustrated.

[MayaP]

Hello @rosetreats,

Thanks for reaching out. Sorry to hear you are having some issues. Is your employee still not showing up for service? 

[Stacelyn24]

Mdgolden01 put it perfectly!!!  Here's a link you can also go to that explains how to set up prepayment:

https://squareup.com/help/us/en/article/5676-customer-prepayment-for-square-appointments

Hope that helps out as well 🙂